Shipping policy
Last Updated: July 2026
Thank you for shopping with NV Treasures. We are committed to delivering your orders safely and as quickly as possible.
Order Processing
Orders are processed within 1–2 business days after payment has been received.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons or promotional periods, processing times may be slightly longer.
UK Shipping
Standard Delivery: 2–5 business days.
Free UK Shipping is available on eligible orders (where advertised).
Tracking information will be provided as soon as order dispatched
Shipping Charges
Shipping costs are calculated at checkout based on the delivery location and parcel weight.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details (where available).
Delays
While we aim to deliver all orders within the estimated timeframe, delays may occur due to courier services, customs processing, weather conditions, or other circumstances beyond our control.
Incorrect Address
Please ensure your shipping address is correct before placing your order. NV Treasures is not responsible for parcels delayed or lost due to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Parcels
If your parcel arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
NV Treasures
📧 Email: nvtreasuresuk@gmail.com
📞 Phone/WhatsApp: 07411 250193
Thank you for choosing NV Treasures. We appreciate your support and look forward to serving you.